|
From time-consuming guesswork to a data-driven process with measurable business value
|
|
0
|
55
|
October 13, 2025
|
|
Community Management Metric Guide: Number Of Users A New User Might Have A Contact With
|
|
0
|
30
|
August 13, 2025
|
|
Community Management Metric Guide: Number Of Questions A New User Participated In
|
|
0
|
15
|
August 13, 2025
|
|
Community Management Metric Guide: Number Of Answers Per A New User's Question
|
|
0
|
26
|
August 13, 2025
|
|
Community Management Metric Guide: Mean / Median Time To The First Response
|
|
0
|
25
|
August 13, 2025
|
|
Community Management Metric Guide: Percentage Of Second Time Askers Out Of First Time Askers
|
|
0
|
13
|
August 13, 2025
|
|
Community Management Metric Guide: Percentage Of First (Second, Third, etc) time Askers
|
|
0
|
14
|
August 12, 2025
|
|
Community Management Metric Guide: Number Of Questions Asked Before Starting Answering
|
|
0
|
19
|
August 12, 2025
|
|
Community Management Metric Guide: Percentage Of Users Who Start By Asking / Answering
|
|
0
|
22
|
August 12, 2025
|
|
Community Management Metric Guide: Asking the second questions after getting no answers on the first
|
|
0
|
13
|
August 12, 2025
|
|
Community Management Metric Guide: Adaptation Coefficient
|
|
0
|
19
|
August 12, 2025
|
|
Community Management Metric Guide: Number of Posts In A Discussion By A User
|
|
0
|
11
|
August 12, 2025
|
|
Number Of Posts Per Regular / Engaged / Core / Super User
|
|
0
|
14
|
August 6, 2025
|
|
Community Management Metric Guide: Percentage Of Posts Created By Active / Regular / Engaged / Core / Super Users
|
|
0
|
25
|
August 6, 2025
|
|
Community Management Metric Guide: Percentage Of Active / Regular / Engaged / Core / Super Users
|
|
0
|
16
|
August 6, 2025
|
|
Community Management Metric Guide: Split Into Growth And Decline Segments
|
|
0
|
20
|
August 6, 2025
|
|
Community Management Metric Guide: Normalised Reaction To An Announcement
|
|
0
|
11
|
August 6, 2025
|
|
Community Management Metric Guide: Reaction To An Announcement
|
|
0
|
13
|
August 6, 2025
|
|
Community Management Metric Guide: Normalised Reach Of An Announcement
|
|
0
|
12
|
August 6, 2025
|
|
Community Management Metric Guide: Reach Of An Announcement
|
|
0
|
14
|
August 6, 2025
|
|
Community Management Metric Guide: Number Of Actions Per Month
|
|
0
|
12
|
August 5, 2025
|
|
Community Management Metric Guide: Number Of Active Days Per Month
|
|
0
|
15
|
August 5, 2025
|
|
Community Management Metric Guide: Monthly Contribution Frequency
|
|
0
|
15
|
August 5, 2025
|
|
Community Management Metric Guide: Total Number Of Actions By Month
|
|
0
|
13
|
August 5, 2025
|
|
Community Management Metric Guide: User Tenure By Month
|
|
0
|
16
|
August 5, 2025
|
|
Community Management Metric Guide: Leave To Start Monthly Ratio
|
|
0
|
14
|
August 5, 2025
|
|
Community Management Metric Guide: New Active Users Monthly
|
|
0
|
14
|
August 5, 2025
|
|
Community Management Metric Guide: Thirty Day Retention
|
|
0
|
12
|
August 4, 2025
|
|
Community Management Metric Guide: Monthly User Base Utilisation
|
|
0
|
10
|
August 4, 2025
|
|
Community Management Metric Guide: Monthly Active Users
|
|
0
|
15
|
August 4, 2025
|