July, 2025, the first release of the measurement for the customers’ communities

Yay! Finally, we are releasing the very first version of our analytical platform for online communities. As I mentioned before, we support Discourse and VanillaForums only for now.

At the moment, the application contains three main parts:

  • Metrics for your community. I have collected several dozen metrics that are automatically calculated monthly for your communities.
  • Industry benchmarks. In addition, I calculate each available metric on a dataset consisting of 200 public communities. This way, you can compare the value of a metric in your community with industry benchmarks.
  • Monthly Reports. The report brings together a minimal set of metrics that tell a specific story about your community. I have prepared a dozen reports on the most important topics, such as community health and engagement.

We are actively looking for product feedback. So if you have a community on Discourse and what to get free access to our app, please let me know!