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Welcome to Practical CM! :wave:
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289
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November 20, 2023
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Do you know what is the most effective way to grow your online community right now? We can tell you!
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40
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January 27, 2026
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From time-consuming guesswork to a data-driven process with measurable business value
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65
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October 13, 2025
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How to initiate a discussion in an online community by asking questions?
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51
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January 16, 2026
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Which topics should go to the help center and which should be community-curated in FAQs?
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32
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January 6, 2026
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Introduce yourself!
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3
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232
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December 16, 2025
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Discord Moderator [Micro] Training
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62
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December 3, 2025
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How to unite people into a community? The interviews approach
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98
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November 18, 2025
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How to increase user retention by preventing user churn?
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45
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November 13, 2025
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How to approach storytelling for a game?
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63
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October 30, 2025
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What is the minimum list of actions one needs to take on to build a gaming community effectively?
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52
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October 22, 2025
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A pilot with a game developer and their community on Discord
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38
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October 20, 2025
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How to add a Discord server to get community management recommendations?
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58
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October 20, 2025
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How to estimate what value a community manager brings?
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40
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October 7, 2025
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What value, if any, does community bring to business?
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61
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September 29, 2025
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August, 2025, on the way to dashboard and new home page for customers’ communities
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30
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September 2, 2025
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July, 2025, the first release of the measurement for the customers’ communities
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49
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September 2, 2025
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June 2025, almost at the point of the first release
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25
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September 2, 2025
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Community Management Metric Guide: Number Of Users A New User Might Have A Contact With
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37
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August 13, 2025
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Community Management Metric Guide: Number Of Questions A New User Participated In
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22
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August 13, 2025
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Community Management Metric Guide: Number Of Answers Per A New User's Question
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31
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August 13, 2025
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Community Management Metric Guide: Mean / Median Time To The First Response
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29
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August 13, 2025
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Community Management Metric Guide: Percentage Of Second Time Askers Out Of First Time Askers
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13
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August 13, 2025
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Community Management Metric Guide: Percentage Of First (Second, Third, etc) time Askers
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16
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August 12, 2025
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Community Management Metric Guide: Number Of Questions Asked Before Starting Answering
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0
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22
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August 12, 2025
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Community Management Metric Guide: Percentage Of Users Who Start By Asking / Answering
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26
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August 12, 2025
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Community Management Metric Guide: Asking the second questions after getting no answers on the first
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0
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13
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August 12, 2025
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Community Management Metric Guide: Adaptation Coefficient
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0
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23
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August 12, 2025
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Community Management Metric Guide: Number of Posts In A Discussion By A User
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0
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13
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August 12, 2025
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How to identify users who are going to churn?
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64
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August 11, 2025
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