Community Management Metric Guide: Number Of Actions Per Month

Number Of Actions Per Month

This metric shows the number of actions a user performs in the community during the one month period. It helps to understand how many contributions people make in the community.

Question answered by the metric

How many actions a user performs during one month period?

Steps to measure

For each user, calculate the number of actions they performed during the one month period.

Interpretation

The more actions a user takes, the better. This metric is calculated once a month and therefore has no time lag. High values ​​of the metric may indicate either high average activity among users or the presence of a group of super active users. A low value indicates high turnover in the community and low engagement.

Industry Average / Benchmark

The benchmark is available on our analytics app