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Welcome to Practical CM! :wave:
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235
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November 20, 2023
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What value, if any, does community bring to business?
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29
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September 29, 2025
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August, 2025, on the way to dashboard and new home page for customers’ communities
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5
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September 2, 2025
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July, 2025, the first release of the measurement for the customers’ communities
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2
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September 2, 2025
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June 2025, almost at the point of the first release
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1
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September 2, 2025
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Community Management Metric Guide: Number Of Users A New User Might Have A Contact With
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8
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August 13, 2025
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Community Management Metric Guide: Number Of Questions A New User Participated In
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0
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2
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August 13, 2025
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Community Management Metric Guide: Number Of Answers Per A New User's Question
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0
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4
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August 13, 2025
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Community Management Metric Guide: Mean / Median Time To The First Response
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0
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6
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August 13, 2025
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Community Management Metric Guide: Percentage Of Second Time Askers Out Of First Time Askers
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0
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1
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August 13, 2025
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Community Management Metric Guide: Percentage Of First (Second, Third, etc) time Askers
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0
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3
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August 12, 2025
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Community Management Metric Guide: Number Of Questions Asked Before Starting Answering
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0
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1
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August 12, 2025
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Community Management Metric Guide: Percentage Of Users Who Start By Asking / Answering
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0
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1
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August 12, 2025
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Community Management Metric Guide: Asking the second questions after getting no answers on the first
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0
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6
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August 12, 2025
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Community Management Metric Guide: Adaptation Coefficient
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0
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5
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August 12, 2025
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Community Management Metric Guide: Number of Posts In A Discussion By A User
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0
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1
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August 12, 2025
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How to identify users who are going to churn?
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0
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31
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August 11, 2025
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Number Of Posts Per Regular / Engaged / Core / Super User
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0
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5
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August 6, 2025
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Community Management Metric Guide: Percentage Of Posts Created By Active / Regular / Engaged / Core / Super Users
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0
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2
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August 6, 2025
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Community Management Metric Guide: Percentage Of Active / Regular / Engaged / Core / Super Users
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0
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2
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August 6, 2025
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Community Management Metric Guide: Split Into Growth And Decline Segments
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0
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2
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August 6, 2025
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Community Management Metric Guide: Normalised Reaction To An Announcement
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0
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1
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August 6, 2025
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Community Management Metric Guide: Reaction To An Announcement
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0
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2
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August 6, 2025
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Community Management Metric Guide: Normalised Reach Of An Announcement
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0
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1
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August 6, 2025
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Community Management Metric Guide: Reach Of An Announcement
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0
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1
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August 6, 2025
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Community Management Metric Guide: Number Of Actions Per Month
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0
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4
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August 5, 2025
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Community Management Metric Guide: Number Of Active Days Per Month
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0
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5
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August 5, 2025
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Community Management Metric Guide: Monthly Contribution Frequency
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0
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6
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August 5, 2025
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Community Management Metric Guide: Total Number Of Actions By Month
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0
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3
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August 5, 2025
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Community Management Metric Guide: User Tenure By Month
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0
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6
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August 5, 2025
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