Light and Dark theme on computer
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121
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November 21, 2023
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Introduce yourself!
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198
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November 24, 2023
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Welcome to Practical Community Management! :wave:
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162
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November 20, 2023
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Public Online Community Management Industry Benchmarks
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116
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June 25, 2024
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Alive and churned users, utilization, and stickiness
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74
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June 27, 2024
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Do you want to know what level of activities will be in your community in a few years? Try Community Planner!
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24
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July 22, 2024
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How to understand the financial performance of an online community?
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11
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August 1, 2024
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How to be assertive and cooperative according to Thomas-Kilmann model?
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8
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August 1, 2024
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What metrics should a community manager measure?
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9
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August 1, 2024
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What are the behavioral strategies according to Thomas-Kilmann model?
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8
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August 1, 2024
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How to define monthly engaged users in an online community?
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10
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August 1, 2024
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How to define user churn in an online community?
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6
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August 1, 2024
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What could be good candidates for content health metrics for a community project?
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6
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August 1, 2024
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How to avoid duplicating health metrics for people at different levels of an organization?
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6
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August 1, 2024
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How to identify the independent subsystems of a community project to being able to measure them correctly?
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7
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August 1, 2024
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What is the main problem of the metrics nowadays? How to fix it?
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7
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August 1, 2024
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How to define a health metric for a community?
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7
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August 1, 2024
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What does predictive and descriptive metrics mean?
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8
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August 1, 2024
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What is the value and costs of a metric?
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1
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7
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August 1, 2024
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What does metric mean?
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11
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August 1, 2024
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What is the minimum condition of the environment a community manager should create so that users want to become volunteers?
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6
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August 1, 2024
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How to create opportunities for joint activities for users in an online community?
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6
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August 1, 2024
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What is the easiest way to connect users to one another in an online community?
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6
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August 1, 2024
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What are the strongest activators that make people act?
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6
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August 1, 2024
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What is a balance of user interests in an online community?
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7
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July 31, 2024
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What should a community manager keep in mind when working on partnership programs to promote the community?
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6
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July 31, 2024
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What are the key principles of banner advertising of an online community?
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7
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July 31, 2024
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Is it reasonable to use paid advertising to promote an online community?
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6
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July 31, 2024
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What should a community manager keep in mind when starting to invite the first users?
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6
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July 31, 2024
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What should a help center of an online community contain besides on-topic and be nice policies?
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8
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July 31, 2024
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How to write the "be-nice" (aka "code of conduct") help center article?
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6
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July 31, 2024
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How to write the "on-topic" help center article?
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6
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July 31, 2024
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What is the culture of an online community and how to set up the initial one?
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6
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July 31, 2024
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What types of moderation tools should a community platform provide?
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7
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July 31, 2024
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Why does a community platform need to have many customizable parameters?
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6
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July 31, 2024
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What is synchronous and asynchronous communication?
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1
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6
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July 31, 2024
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What are the three most important parameters of a community as a product?
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1
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6
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July 31, 2024
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How to define an antagonist of an online community?
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7
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July 31, 2024
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How to define the mission of an online community?
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6
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July 31, 2024
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What is the Thomas-Kilmann model and how to use it to resolve conflict situations in an online community?
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1
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6
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August 1, 2024
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What prevents one from communicating effectively during a conflict situation in an online community?
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5
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August 1, 2024
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What are the best tips and tricks on how to listen to users effectively?
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5
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August 1, 2024
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What do constructive conflicts in online communities look like?
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5
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August 1, 2024
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Why do conflicts emerge?
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5
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August 1, 2024
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What does a conflict mean?
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5
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August 1, 2024
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What metrics can a community manager use to measure trust and safety initiatives in an online community?
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5
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August 1, 2024
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How a community manager can measure the quality of a communication post?
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6
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August 1, 2024
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What metrics can a community manager use to measure content initiatives in an online community?
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1
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5
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August 1, 2024
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What could be good candidates for community health metrics of a community project?
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6
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August 1, 2024
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What is a good candidate for the top-level metric of a community project?
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6
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August 1, 2024
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